Reviews

5.0

5.0 / 5.0
(81 Reviews)

  Reviews with the check are verified by our practice to be from our patients.

Apr 01, 2024

Review
Michelle S.

My experience from Lakeshore Family Dentistry has been exceptional. Everyone there is knowledgeable, competent and compassionate. The place is always bright, welcoming and I always feel comfortable when I’m there. The work I have had done on my teeth has always been of great quality. If I need to make an adjustment on my appointment, they are very accommodating. Love the place! Five stars!

Reply from office
Hi Michelle, thank you so much for your 5-Star Rating and for your kind words, we really appreciate it! See you at your next appointment.


Sep 09, 2022

Dental care
Tom B.

I’ve been a patient of Dr Popelka’s since he took over the practice from Dr Bobsein. He’s the best technical dentist I’ve ever had & he’s a nice guy too. Also my hygienist Alexandra is excellent & very personable. I would highly recommend this practice.

Reply from office
Thank you Tom, for your kind words and for taking the time to write a review. Thank you for your 5-Star Rating, we really appreciate it!


Sep 09, 2021

Dr. Popelka Review
Furaha M.

This review is definitively a 5 star. It is a number of years now since I've had service provided by Dr. Popelka and what I can tell you is that his work is as strong today as it was 9 or more years ago when he did the work! He's such an amazing, talented and caring Dentist that I'm now ready to take a long distance trip just to be seen by him! I trust him that much and I know he's going to do his absolute best and then follow up on top of that! I feel so much anxiety because of the level of care that is necessary that the trip makes sense. Yes. He IS THAT GOOD!

Furaha.

Reply from office
Hi Furaha, thank you so much for your kind words, we are happy to provide the best dental care possible for you and for all of our patients.


Apr 02, 2021

Best dental experience
Charlene S.

This is the very BEST cleaning and extraction I have ever had. Very thorough, very nice and VERY excellent in what they do.

Reply from office
Hi Charlene, we are very happy that you had a good experience with us, as we are proud to provide the best dental service possible. Thank you for your kind words.


Feb 20, 2020

Cleaning
Barry S.

Alex is amazing as usual...she takes the time to explain and devotes 100% to her Job. She has been my dental hygienist for many years and I absolutely enjoy going to get my teeth cleaned.

Reply from office
Hi Barry, thank you for sharing your experience with us and for your 5-Star Rating! We are very proud to have you as part of our patient family, see you at your next appointment.


Oct 07, 2019

Review
Rose P.

Always excellent service. Awesome staff and dentist

Reply from office
Rose, knowing that we are providing our patients the best service and care is the greatest reward. We certainly hope this dedication shows!


Sep 13, 2019

Dental Care
Ted M.

Playing golf, whenever we get stuck behind a slow group dragging their feet and looking unhappy - I have said “Looks like they are going to the dentist!” No longer is this expression valid...

Going to the dentist had never been something I look forward to. But this has changed. My first visit with Dr. Popelka was very professional, thorough, even enjoyable. Selena, my hygienist, was a joy - even though she had lotsa work to do to clean up.

Having now returned for a cleaning after 6 months, Selena again did a wonderful job, and Dr. Popelka gave more that just a cursory look to make sure my dental health was good.

I’m looking forward to seeing the staff at Lakeshore Family and Cosmetic Dentistry again!

Reply from office
Thank yo for taking the time to share such a wonderful review! We aim to provide the best possible care to all that we see, and are glad this has shown. Take care!


Jun 12, 2019

First Vist
John P.

Went there for my first visit, wow, how nice and professional everyone was.
No cavities!!!!
Love the place.

Reply from office
John, we are happy to know that our standards for professional and comfortable care were reflected in your experience. Thank you so much for your positive feedback and congrats on the no cavities! Looking forward to see you at your next appointment.


May 03, 2019

Cleaning
Maria G.

Selena was great!
Very thorough and gentle hygienist. My teeth feel so much smoother and cleaner!
Then Dr. P. came in for the exam, always with attention to detail and care.
Great team.
Highly recommend them.

Reply from office
Thank you for the wonderful review and feedback, Maria! We're so glad you are confident in the care we provided, and we appreciate your generous recommendation.


Apr 10, 2019

Hygiene Visit
Sam R.

Alex did a great job, my teeth and gums felt so much better and cleaner afterwards!
Then Dr. P. Came in and did a thorough evaluation and explained everything in detail.
Great office!

Reply from office
Thank you very much for the kind review, Sam. We are happy to note that your visit went so well and that you enjoyed the personal care we gave. We look forward to seeing you in the future!


Nov 10, 2018

recent visit
William B.

Lakeshore is very professional, with highly competent courteous staff. Great service.

Reply from office
We appreciate this feedback, and are glad you have been so pleased with our service and care. We hope all is well.


Oct 25, 2018

Follow up visit
Anonymous

As always my visit was great. Called right in, did adjustments, talked with me about how things were going, and what my options were. :-)

Reply from office
We’re deeply sorry to know you weren’t satisfied with your experience. We strive to provide exemplary care, and we apologize if this wasn’t reflected during your visits. Please reach out to (585) 394-5800 at your earliest convenience to discuss this further. Thank you.


Oct 21, 2018

crown and special cleaning
Joyce K.

When I left on Friday, the last cars in the parking lot were Dr. Popelka's, Anna's and mine. It was one of those days, but everyone continued working cheerfully until the procedures were finished.

Reply from office
Thank you for the 5 star review, Joyce. We appreciate your kind words!


Oct 20, 2018

Fix my tooth
Robert F.

I came here, because I saw the professional billboards and received an inviting letter. We moved here recently, and I am so impressed with this practice! Everyone you encounter is nice and explains everything. I broke a tooth and in no time Dr. Popelka fixed it with a crown. No pain, it feels better than my original tooth! Highly recommend!

Reply from office
Robert, thank you for the 5 star review and recommendation. We're happy to know that your first visit with us was such a wonderful experience. We strive to provide comfortable and attentive care, and we're pleased to know this was reflected during your visit. Please reach out if you need anything else!


Oct 19, 2018

Hygiene
Robert F.

I am very pleased with the professionalism at this dental office. Everyone is welcoming and courteous. I had some work done and this time just a cleaning, and my teeth feel better than they ever have!
Thank you!

Reply from office
Thank you for the 5 star review, Robert. We're happy to know our standards for professional and comfortable care were reflected in your experience. Should you need anything else, please reach out!


Oct 17, 2018

Cleaning
Maria F.

Selena was great! She explained everything and she was very gentle and thorough. My teeth feel great!

Reply from office
Maria, thank you for the 5 star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're happy to know your teeth feel great! Please reach out if you need anything else.


Oct 11, 2018

Root Canal
Joyce K.

If you need to have a root canal, Lakeshore is the place to go. Dr. Popelka and his team keep the process moving right along. They are cheerful and pleasant as they work, which creates a pleasant atmosphere for the patient, no matter what procedure you are undergoing.

Reply from office
Thank you for the 5 star review, Joyce. We strive to provide professional and comfortable care, and we're pleased to know this was reflected in your experience. Should you need anything else, please reach out!


Sep 29, 2018

Crown for front tooth
Yvonne H.

Forgot to mention that at my last appointment, the permanent front tooth crown was put in...The color and shape is a perfect match. VERY pleased!!

Reply from office
We're glad you are so pleased with your front tooth crown! We hope all is well. Thank you for the kind feedback.


Sep 29, 2018

Always friendly, professional visits
Yvonne H.

Another great, painless procedure - root canal, temporary crowns and bridge.

I can't give Dr. Popelka and his staff enough kudos for their expertise in all aspects of dentistry as well as always being pleasant and professional.

Reply from office
Thank you for taking the time to share this great feedback! We're glad you have had such positive experiences with our staff, and look forward to seeing you again soon.


Sep 20, 2018

Recent appointment
Anonymous

I absolutely love the staff and the service I get here, EVERY time I go. They are very professional and caring. I'm so glad I decided to switch dentists and happy that I found Lakeshore Dentistry! :-)

Reply from office
Thank you for the kind words about your time in our office! We're glad you switched, too, and hope all is well!


Sep 16, 2018

Hygiene Visit
Robert G.

Had my teeth cleaned, they feel great!!!
Alex did an amazing job, thank you!
Highly recommend this office!

Reply from office
Robert, thank you for the 5 star review and recommendation. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're happy to know your teeth feel great after your cleaning! We look forward to seeing you at your next visit.


Sep 16, 2018

Sleep Apnea Device
Teresa P.

Fantastic office!
Nice team, everyone so professional and efficient.
Since I don't tolerate my C-PAP, I had get impressions for a Sleep Apnea Device. Was in and out promptly and they explained every step of the way.
Glad I found you guys!

Reply from office
Thank you for the 5 star review, Teresa. We strive to provide professional and comfortable care, and we're pleased to know this was reflected during your visit. Should you need anything else, please reach out!


Sep 09, 2018

Always friendly, professional visits
Yvonne H.

I originally chipped my front tooth when I was about 12 yrs old and have had several repairs over my lifetime...now it's time for a crown. The tooth was ground down and a temporary crown was fitted. I have to say, I've never had ANY pain with any procedure (including root canals and extractions) that Dr. Popelka has done. Try him...he's a keeper! :)

Reply from office
Yvonne, thank you for the kind words and consideration for our years of dental care. We appreciate the kind words and look forward to continuing work with you!


Sep 09, 2018

Cap replacement
Val F.

Very professional treatment throughout the entire process. Cleaning, inspection, cacked cap discovery, and eventual replacent.

They are the best at what they do.

Reply from office
Val, thank you for the kind words and 5-star rating! It means a lot to us to know that you can expect the best care from us!


Sep 07, 2018

Ratings
Charles S.

Outstanding service, received a good consul regarding my dental needs.

Reply from office
Thank you for the 5 star review. We're happy to know you had an outstanding visit with us. Should you need anything in the future, please reach out!


Sep 06, 2018

Crowns
Kristen R.

Dr Popelka made quick work of prepping my teeth for two crowns and he did a great job! The staff is very kind and attentive, I will certainly recommend Lakeshore to others! Thank you

Reply from office
Thank you for the 5 star review and recommendation. We strive to provide professional and comfortable care, and we're pleased to know this was reflected during your visit. Should you need anything else, please reach out!


Sep 02, 2018

last minute situations
Joyce K.

Howard and I think you all are great! Thank you for squeezing us in at the last minute before we went on a long vacation.

Reply from office
We were happy to help! Thank you for taking the time to share this generous review. We look forward to seeing you both at your next appointments.


Aug 30, 2018

Always friendly, professional visits
Anonymous

I couldn't ask for a better place and skilled staff to take care of my teeth.

Reply from office
Thank you for these kind comments! We're glad you feel so comfortable in our care, and hope all is well.


Aug 17, 2018

Recent visits
Tracey C.

I recently made a switch in my dentist. I am so happy that I did. This office and all of its staff is excellent. When you walk in it has very relaxing music playing. There décor is very relaxing also. All staff is pleasant and greets you with a smile. They are very knowledgeable and good at what they do. I love that they tell me what they are doing and why throughout the whole process. :-)

Reply from office
Tracey, thank you for the 5 star review. We appreciate you taking the time to share feedback . We're pleased to know our standard for excellence continues to be reflected in your experience. We look forward to seeing you at your next visit!


Aug 17, 2018

Fillings and cap
Michelle T.

I liked how quick and efficient the staff and Dr. Popelka was. They kept informed of everything that they were doing

Reply from office
Michelle, thank you for the 5 star review. We strive to provide professional and timely care, and we're pleased to know this was reflected in your experience. Should you need anything else, please reach out!


Aug 10, 2018

Chipped Front Tooth
Jennifer G.

Dr. P. repaired my chipped from tooth and it looks like new!!
Thank you!

Reply from office
Jennifer, thank you for the kind words on your recent visit with us. We are glad to hear that we were able to get you in right away! We wish you the best with future dental health.


Aug 05, 2018

High quality care by smart and caring people
leanna l.

I always learn something useful when I visit Lakeshore for checkups or cleaning -- very friendly staff. Dr. Popelka sets a high bar for dental care and the staff meets it.

Reply from office
Thank you for the kind words on your experience with our team! We look forward to seeing you back in the office for continued dental care.


Jul 27, 2018

Recent Visit
Steve T.

I was brought in right away and fixed up. Very professional and capable people. Thank you!

Reply from office
Thank you for the kind feedback on your time spent with us in the office. We look forward to working with you at your next appointment!


Jul 16, 2018

Appointment
Barry S.

Alex is great...She is always smiling and very happy when I come in. She is very professional and pleasant to talk to. I like coming to the dentist and enjoy getting my teeth cleaned and evaluated.

Barry

Reply from office
Thank you for the kind words on our care and professionalism! We look forward to seeing you at your next appointment :)


Jul 05, 2018

In-Office Whitening
Teresa P.

I had the In-Office Whitening done!
Amazing result!
Great Staff, thanks!

Reply from office
Thank you for the kind words on your experience in the office! We look forward to seeing you at your next visit.


Jun 30, 2018

Re-check on extraction of molar
Yvonne H.

Everything healing well. Still no pain, from start to finish!

Always very friendly staff.

Reply from office
Yvonne, thank you for taking the time to leave us your feedback. We are happy to read you are recovering pain-free, and always feel comfortable working with us. We look forward to seeing you at your next appointment.


Jun 22, 2018

Pain
Jim L.

I came in with pain and Doctor P. and his team found the source without hesitation and for me out of pain fast!
Great team!

Reply from office
Jim, thank you for the kind review and feedback of your time working with our team. We were happy to help, and are glad to hear that you're out of pain. Take care.


Jun 16, 2018

molar extraction
Yvonne H.

I had a tooth pulled a couple days ago by the doctor. It was TOTALLY painless...everything. Still no pain. :)

Reply from office
Thank you for taking the time to share this feedback! It's great to hear that you had a positive experience working with us, and we hope all is well.


Jun 14, 2018

Routine Visit
Steve T.

All went well, very calm and competent atmosphere.
I'm very happy with my visit.

Reply from office
Thank you for the great feedback about your recent visit, Steve. It's great to hear that everything went well, and we look forward to seeing you again at your next appointment.


Jun 03, 2018

Visit Review
Debbie H.

Doc and staff were great as always. Very professional.

Reply from office
Debbie, thank you for the kind words. We are happy to hear you can always count on us for the best in dental care!


May 24, 2018

followup visit
William V.

Went well,Dr. Propelka was able to see me a hour and a half early because a had been in the area for other business.I was there for a follow-up on my appliance for sleep apnea.Very pleasant staff there always.

thank you again, Bill

Reply from office
Thank you for the review, William! We appreciate you taking the time to tell us about your experience. We look forward to your next visit and will be sure to pass your compliments along to the staff.


May 17, 2018

Recommend
John S.

The Dr. is very good at what he does and is very friendly. The staff is always welcoming and although I'm not a fan of dental work, they make it more bearable.

Reply from office
John, thank you for the kind words, we appreciate the support!


May 03, 2018

last visit
Terry B.

thanks to Alex for a great cleaning and some good recommendations ...

Reply from office
Terry, Thank you for the kind words on your cleaning. We are glad to hear you can count on us for the best care, and we look forward to seeing you at your next visit!


Apr 13, 2018

Recent Visit
Alicia D.

Always a great experience at this office. The staff is always welcoming, warm, and caring. Alex is wonderful and we enjoy having her as our dental hygienist. It was our toddler's first dental cleaning and Alex was reassuring and patient with her and the appointment was a success! We look forward to our next visit.

Reply from office
Alicia, thank you for the kind words and support. We are happy to hear that you can always expect the best from us, and have brought in your daughter and she felt comfortable with us. We look forward to seeing you all at your next visit.


Apr 12, 2018

consultation
william v.

In regards to a mouth guard for my sleep apnea study.Dr. Propelka has been my dentist for over 12 years. He and his staff has helped me effectively budget a treatment plan and improved my overall oral health and smile. I look forward to this next plan to improve my rest and energy levels.
Very professional and experienced staff,Great follow-through by Anna & Janell.
Thank you all for helping me attain my needs and goals, Bill

Reply from office
Bill, thank you for the wonderful feedback on your experience with us. We are happy to hear that you enjoy working with us, and we look forward to seeing you at your next visit.


Apr 07, 2018

Teeth cleaning
Anonymous

Standard visit. The staff is always friendly, the process efficient. Love the free chapstick. Danke Schone.

Reply from office
Thank you for taking the time to review us. We appreciate the kind feedback and look forward to your next appointment. Take care.


Mar 31, 2018

cleaning visit
NORRIS C.

great very personable and professional staff


Mar 22, 2018

Recent visit
Anonymous

M recent visit for cleaning went perfectly. Alex is always prompt and pleasant.

Reply from office
Thanks for taking the time to review us. We are happy to hear that you feel so comfortable under our care and that your cleaning went so well. We look forward to your next appointment.


Mar 05, 2018

Child's Dental Visit
Ben F.

I brought my son in for his cleaning and Alex did an AMAZING job! The doctor and staff are very professional and friendly. Highly recommend this office for any of your dental needs.

Reply from office
Thank you for the review, Ben. We are happy to hear that you and your son had a great experience working with us. We look forward to your next visit and we appreciate your recommendation.


Mar 04, 2018

Hygiene visit
Anonymous

Wow, modern, professional and excellent!
Great practice with amazing doctor and amazing team.
Highly recommend them!

Reply from office
Thank you so much for your compliments to our team. We appreciate your business and we hope to work with you again sometime soon.


Mar 01, 2018

Anonymous

Wonderful staff & dentist was super!

Reply from office
Thank you so much for the kind words and generous review. We're glad your time with us has been so positive and look forward to your next appointment.


Feb 16, 2018

Dental Cleaning
Faith S.

On February 14, 2018 I was in for my 6 month dental cleaning! Greetings and care from staff - start to finish is always more than excellent!!
Alex the dental hygienist went above and beyond. My teeth were just absolutely sparkling after all of her amazing and diligent work! I thank you very much Alex!!! You are fantastic!
I always have had the Best experience no matter the reason for my visit.
Thank you!
~Faith

Reply from office
Faith, thank you for the kind words and positive feedback after your recent visit with us. We are happy to hear your teeth are sparkling, and we look forward to seeing you at your next appointment!


Feb 01, 2018

Hygiene visit
Adriano P.

My teeth felt great afterwards!
Very gentle and yet very thorough, excellent hygienists at this office. Dr. came in for check, informative and also thorough.
Highly recommend this practice!


Jan 26, 2018

Hygiene visit
Marcello P.

Selena was great! She took the time to explain everything and she was thorough and gentle. Dr. P. is always personable and professional.
Thank you guys!

Reply from office
Thank you for taking the time to review us, Marcello. We are happy to know that you had a great experience with us. We look forward to your next appointment and we appreciate your recommendation.


Jan 14, 2018

Best Dentist Ever
Elizabeth Z.

Dr. Popelka is the best dentist that I have ever been too. He goes the extra mile to ensure that your teeth are beautiful and healthy. His team of dental hygienist are very kind, and keep the exam rooms in top notch condition. I feel safe and comfortable every time I have a dental visit. Thank you for everything that you have done for my smile!

Reply from office
Hello Elizabeth, we appreciate your kind review! We are happy to hear that you are satisfied with our services. It is our pleasure to have you as a patient and we look forward to your next visit.


Dec 15, 2017

Dental visit
Bonita H.

My routine visits with Alex are always great! She's professional, explains what she's doing and gives pointers on how I can improve my dental health.

Reply from office
Thank you for the review, Bonita! We appreciate your feedback and your compliments to Alex. We look forward to your next visit.


Nov 26, 2017

Visit
Chad H.

I had an emergency and have been coming to Dr P for just over a year. He is very caring, patient and does excellent work. I had my tooth taken care of right away. He is compassionate and caring about his work. I am feeling so much better thank you! I would highly recommend Him!

Reply from office
Thank you for taking the time to share your experience with us. We appreciate your feedback, and we are making the necessary changes to improve the value of your time. See you at your next visit.


Nov 19, 2017

Visit
Paula R.

Alex is great. She does a great job and I always feel like my teeth are extremely clean when I leave. The only suggestion I have to improve is to not have to wait so long after the cleaning for the dentist to come in and check your status.

Reply from office
Thank you for taking the time to recommend us, Paula! We appreciate your recommendation and we value your feedback. We’ll see you at your next appointment.


Nov 09, 2017

Dental visit
Lynette M.

It's always a pleasure coming for my routine visits with Alex. She is always professional and pleasant. She explains to me what
she's going to be doing and gives me suggestions on what I need
to work on to make my next visit better.
Thank all of you at Lakeshore for doing such a great job.

Reply from office
Thank you for your wonderful review, Lynette! Our team is always happy to offer the best care available and it has been an absolute pleasure to work with you. We appreciate having you in our Lakeshore Family and we look forward to seeing you again in the future!


Oct 27, 2017

Implant Placement
Daniela G.

I came in to have a few crowns, a root canal and an implant surgery. It was a longer appointment, but Dr. Popelka and his team were fantastic! They made the time go by fast, and I did not have any discomfort. They talked me through everything and explained as were moving along.
Wow, so professional!
Highly recommend them.

Reply from office
Thank you for the review, Daniela! We are so pleased to hear that you had a great experience working with us. Thank you for your business and for taking the time to recommend us. We look forward to your next visit.


Oct 20, 2017

followup visit
BILL V.

had a lower permanent bridge installed was worried i crack it or cement was left. Dr. Propelka assured me all was fine and it was a seam in the bridge. He polished the area and i was on my way. Thank you very much Lake shore staff Bill V.

Reply from office
Hi Bill, Thank you for your review. It was our pleasure to answer any questions you had and offer you excellent service. We appreciate your business and we look forward to seeing you again at future appointments!


Oct 20, 2017

Hygiene Visit
Robert G.

I was very impressed with my visit, Alex took the time to explain everything and she was so thorough, but gentle, thank you!
Doctor P. came in and reviewed everything, professional and knowledged as always and then there is the amazing team from front desk to the back.
Great place, highly recommend them.

Reply from office
Thank you for your wonderful review, Robert! We are so happy to hear that you were satisfied with the care you received from Alex and Dr. Popelka. We will be sure to pass your kind compliments along to our team and we look forward to seeing you again at future appointments!


Oct 19, 2017

Reply
Diane E.

I appreciate everyone & all the help & kindness I have received 💖🌈

Reply from office
Hi Diane, Thank you for the five-star review! It is always our pleasure to ensure the complete satisfaction of all of our patients, and we’re so happy to hear that you enjoy coming in for your appointments. We look forward to your next visit and hope you will recommend us to your friends and family!


Oct 15, 2017

review
Terry B.

I and my family have found Lakeshore Family and Cosmetic Dentistry to be exceptional in every respect. State of the art dentistry with the best people -- highly recommended.

Terry Boothman

Reply from office
Thank you for the review, Terry! We look forward to your next visit and we appreciate your kind recommendation.


Oct 02, 2017

Root canal and crown
Brian M.

Here's the story....broke a tooth eating a cookie (some sort of punishment, perhaps?). Called immediately and got in for assessment in a day. Sadly I needed a root canal to save the tooth and a crown to fix up the broken part. The (root canal) process was little more than a cavity-filling from my perspective. It was interesting how Sandro worked with new tools and materials to make it both (largely) painless and a rugged fix. The crown took a couple of weeks to complete but fit perfectly first time w/o adjustments. So glad we have this quality of dental care in Canandaigua.

Reply from office
Hi Brian, Thank you so much for your wonderful feedback. It was our pleasure to help you with your tooth and ensure that the whole process was as quick and pain-free as possible. We sincerely appreciate your business and we hope you will recommend us to your friends and family!


Sep 30, 2017

visit
thomas m.

Alex is a great person, very professional and does a great job. Thru the years we have become friends and it is pleasurable catching up with her on whats going on every 3 months.

The same can be said of Dr. Polpelka, his wife Anna and the rest of his staff.

I have and will continue to recommend them to others.
Tom Mahaney

Reply from office
Thank you for your five-star review, Thomas! We sincerely appreciate your friendship and support. We feel truly fortunate to have you in our Lakeshore family and we look forward to seeing you again at future appointments!


Aug 31, 2017

Hygiene Visit
Maria C.

Had my teeth cleaning for the first time by Selena, she did an amazing job! My teeth feel very clean without any discomfort.
She also gave me great tips of how to improve my brushing and flossing technique. Dr. Popelka was personable, professional and also very informative. He was telling what snacking does to your teeth and that sweetener is just as bad as sugar for your teeth, who would have known!
Highly recommend those folks!

Reply from office
Thank you for the wonderful review, Maria! We are so happy that you enjoyed your visit. We believe that educating our patients is just as important as providing excellent care, and we are so happy to hear that you learned something new and left us feeling clean and fresh! We sincerely appreciate your business and we look forward to seeing you again at future appointments. Don’t forget to floss!


Aug 27, 2017

Crown work
Joyce K.

Diane is confident and efficient. She approaches her tasks with a sense of humor....laughter in the dentist office?? Yes!
Crown fits well.


Aug 13, 2017

Cleaning abd Insectiin 8/11
Val F.

As usualll friendly and professional people.
Would not go anywhere else.


Aug 12, 2017

Necessary Visit
Joyce K.

Lakeshore Team makes sure to get a patient in ASAP when needed, even though the situation may not be an emergency. The problem is dealt with in a professional and efficient manner by a pleasant staff.

Dr. Popelka stands by his work.

We appreciate their efforts.


Aug 11, 2017

great service
leanna l.

Selena is a terrific addition to your practice! She has a great personality -- and terrific skills.

Reply from office
Dear Leanna, Thank you for the excellent review! We are so happy to hear that you enjoyed working with Selena. We appreciate your recommendation and we look forward to seeing you again for your next visit.


Aug 04, 2017

office visit
Yvonne H.

Friendly staff, excellent service, always timely service!

Reply from office
Dear Yvonne, Thank you for the excellent review. We are happy to hear that you enjoy working with our staff and we look forward to your next appointment. Thank you for your compliments and your kind recommendation.


Aug 04, 2017

restoration
Mark L.

I just want to say thank you for being so incredibly good at what you do. I have struggled with a hyperactive gag reflex my entire life, which has made dental visits quite difficult, not to mention embarrassing. I am very fortunate to have found Dr Popelka and his fantastic staff.... from Genel and Anna up front, to Diane and Lauren who assist with treatment, they are all true professionals who have a passion for what they do. There is a level of caring that is very genuine, and is clearly part of the culture within this highly competent team. For those of you that have considered but not yet tried sedation dentistry, I would encourage you to do so. It has allowed for much more to be done at each visit, which I appreciate since I live almost an hour away. It has also taken my apprehension level to zero! My sincere thanks to all of you for helping me to work towards the smile I have always dreamed about, but thought was never possible. Now I know that it is! See you all at my next visit, which believe it or not, I actually look forward to!!

Reply from office
Dear Mark, Thank you for taking the time to leave us a great review! We are so happy to know that you have been satisfied with our care and we look forward to continuing to work with you. Thank you for your kind recommendation.


Jul 27, 2017

In-office Whitening
Giannina P.

I had in-office whitening done by One of the hygienist and she really did an amazing job! Thank you! Dr. P. and the rest of the team where very professional -as always- and made me feel comfortable. Highly recommend it!

Reply from office
Thank you for the great feedback, Giannina! We’re glad you were pleased with our teams excellent work, and we genuinely appreciate your recommendation!


Jul 10, 2017

office visit
Jeff G.

Always prompt, polite. Great staff. That's why I continue to drive 40 miles to their office.

thanks!

Reply from office
Dear Jeff, Thank you for the review. We are so pleased to hear that you always have a great experience with us. We appreciate your long commute and your kind recommendation.


Jun 26, 2017

Cleaning, overview
Barry S.

Alex was great as usual!! Dr. Popelka came in for to look at my teeth and was very informative and helpful. Excellent care and atmosphere.

Great Place :) You guys are the BEST.

Reply from office
Thank you for the wonderful review, Barry. We will share your compliments with Alex, and we look forward to seeing you at your next appointment!


Jun 23, 2017

A+
Carie G.

Staff is excellent! Very warm and welcoming. Got me in for an appointment very quickly.

Reply from office
Thank you for your great feedback as we always strive to foster dental excellence through compassion, professionalism, clinical knowledge and application. We are delighted to have you as part of our patient family. Thanks, Sandro


Jun 17, 2017

Replace crown
Joyce K.

Your staff always gets us in for emergencies in a timely manner. Two days after return from vacation, the crown was popped back on my tooth. Cautionary measures were taken to rule out problems prior to the replacement.

Thank you.


Jun 16, 2017

Staff
Anonymous

Dr.Popelka and his team are amazing!
So personable and professional, they anticipated all of my needs and addressed my anxiety and made me feel at ease.
I highly recommend this practice!

Reply from office
Thank you for your kind words about us. We make it our top priority to meet individual patient needs while providing excellence in dental care in a calm, caring setting. We are proud of our professional team! See you soon at your next dental visit.


Jun 11, 2017

Review
Jason D.

From the time you walk in the door to leaving Sandro and his staff all make you feel like family. Great people!

Reply from office
Dear Jason, Thank you for the great review! We are so happy to hear that you have been satisfied with our care and enjoy working with our team. We appreciate your kind feedback and look forward to seeing you again.


Jun 08, 2017

Treatment
Gayle F.

I had full mouth extraction, implants, and full dentures. My care was outstanding throughout the complete process. They were kind and compassionate, always conscious of my needs. Dr. Popelka was always available to me when I needed him. I world highly recommend them!!!!

Reply from office
Dear Gayle, Thank you for taking the time to tell us about your experience! We appreciate your recommendation and we look forward to continuing to work with you.