Hayfield Dental Care

Apr 01, 2025

My sincere thanks to Dr. Gill and assistant for the excellent dental work for a new crown!

Reply from office

Jun 19, 2024

Our family has been going to Hayfield Dental for nearly ten years. The staff is wonderful at keeping everyone's smiles healthy, regardless of the spaces in between. Kudos to Drs. Lee and Gill, dental hygienists and assistants, and receptionists in providing excellent customer service! Thank you and see you in six months!

Reply from office

Jun 19, 2024

I recently visited Hayfield Dental for a checkup and regular cleaning and had a very positive experience. The wait time was minimal, which I greatly appreciated. The receptionist, though fairly new, was nice and welcoming. My regular hygienist was training a new staff member, who was also friendly and seemed knowledgeable. Overall, it was a smooth and pleasant visit.

Reply from office

Jun 17, 2024

Lacking creativity and customer service. Drive 30 min to appt made months in advance and confirmed ahead of time, wait 17 minutes past appointment time, only to be told that the scheduled hygienist is out sick and I need to reschedule?? After taking off work for this appointment. I cannot believe the audacity not to bend over backwards to make the scheduled, routine appointment work. Five family members over 15 years, every 6 months plus 3 kids thru orthodontics and the staff felt there was absolutely no way to rectify other than to reschedule my 8am we-just-opened-our-doors appointment? Which I had already arrived at and had been waiting a quarter of an hour past the appointed time. Unreal. Apparently, business is too good.

Reply from office

Nov 26, 2023

Our family has been going to Hayfield Dental and Orthodontist for over 20 years now. Dr. Brown and his staff are very nice and professional. We have always had a great experience when we go there. It was also great having the dentist office and orthodontist in one place. Both of our kids had braces there in addition to regular dental visits. We are so pleased with their service we travel up from Richmond VA. We could all get our checkups and the kids would visit the orthodontist in one visit. We could get in and out of there in under 2 hours for the four of us! The other nice thing they do is call you a day or two before your appointments to remind. When I tell the kids we have dental or orthodontist appointments I never get any complaints or flack from my kids.

Reply from office