Berro orthodontics

Nov 21, 2022

Came in the office June or July...paid all the fees, took xrays never heard back. I called several times to get an answer on when I would receive my braces...took almost a month or two to hear back. Got a call three weeks ago from office mgr...nothing since. Poor follow up and very poor service. It is now the end of November and still have not heard back from this office. Please refund monies paid.

Reply from office

Aug 03, 2021

Hi Dr Berro. I’m asking a huge favor for my son Adam. He is a long time patient because many different circumstances (including Covid) has resulted in his braces being on for more than twice the scheduled time. Braces started before high school. Now he’s going into his Sr yr and finally heard the good news that only weeks after the bands are put on his braces would be off. He said “I”LL believe it when I see it” He could not believe it when his baseball team advanced to the playoffs (today) and the playoff game landed right at the time of the appointment to get his bands on. This disappointment of missing his appointment outweighed the joy of winning the game. Now he is told the next opening is a 3 week delay. He asked if we can tell the Dr he will go any time, day or night to get the bands put on ASAP. Can you please find a time to fit him in this week? The poor kid even had to deal with getting Covid in the middle of his JR baseball season which set him back both for baseball and school. He works so hard on a daily bases spending inordinate amount of time on cleaning and caring for his braces for several years now. He has not done an open mouth smile his entire high school career. Thank you for your consideration of this request.

Reply from office

Sep 17, 2020

My rating for Dr. Berro is A+++
I have been in the dental field since 1984,I have worked for some of the best Dr.s in Orange County but Dr. Berro will always be the cherry on the cake for me. He taught me how to be an ortho assistant , expected me to meet very high standards and was very patient and kind even when I made mistakes.
He will always be held in hi respect , because of the way he treated his assistants and ran his office.
As a mother he is an Exceptional Orthodontist and I have only seen beautiful smiles come out of his office.
Thank You Dr. Berro for the opportunity to learn from you,
because of you I have been very successful on the orthodontic field,and uphold very hi standards in taking care of my patients.
Thanks Dr. Berro!!!

Reply from office

Mar 19, 2019

Love all the staff and Dr Barro. Both my kids go here and one has special needs, they work flawlessly with him. A++

Reply from office

Oct 09, 2018

Dr. Berro is an outstanding orthodontist that strives for perfection in not only the appearance of his patients' teeth, but also their bite, alignment, and overall oral health. The staff is excellent! They go above and beyond in communication and accommodating their patients' needs; especially scheduling appointments at convenient times and arranging payment schedules. The office environment is inviting, innovative, and always clean! Patients are motivated to comply with treatment due to fun incentives! I highly recommend Dr. Berro and his team!

Reply from office